Kuwait has rolled out an innovative initiative by introducing evening shifts for ministries and government departments to improve public service delivery. This effort is designed to offer greater flexibility for citizens and residents, enabling them to access essential services beyond the usual working hours.
With the new schedule, individuals with busy daytime obligations can visit government offices in the evening, enhancing overall convenience and alleviating the workload during peak times. This initiative is part of Kuwait’s ongoing mission to modernize and streamline public services, making them more accessible to a varied population.
Government officials have highlighted that the extended hours will address the growing demand for services while fostering efficiency within the public sector. The evening shifts will encompass a variety of services, ranging from administrative tasks to legal and healthcare services, ensuring that the needs of both citizens and expatriates are adequately met.
This reform marks a significant transition towards a more customer-focused approach in government operations. As the initiative is implemented, Kuwait aims to boost public satisfaction, minimize waiting times, and ultimately provide a smoother and more accessible experience for everyone.
