Apple products, especially iPhones, are some of the most popular gadgets in the UAE. Every launch attracts large crowds, with residents and visitors eagerly lining up to grab the latest models. Some buyers even purchase multiple units in one transaction, either to distribute among family members or to resell.
While iPhones are known for their advanced features, like top-tier cameras, even the best gadgets can face issues. From overheating to unexpected screen problems, or even a dead battery right out of the box, such scenarios can be frustrating. Thankfully, every iPhone comes with Apple’s one-year limited warranty, ensuring you’re covered for manufacturing defects.
Common Questions About Apple Warranty in the UAE
How to Check the Warranty Status of Your Apple Device
Apple’s limited warranty typically covers your device for one year from the purchase date. If you’re unsure of your warranty status:
- Visit Apple’s Warranty Check Website.
- Enter your device’s serial number (found under Settings > General > About).
Alternatively, you can check directly on your iPhone:
- Go to Settings > General > Apple Care and Warranty.
What Does the Warranty Cover?
Apple’s warranty includes:
- Defects in materials or workmanship when the device is used according to Apple’s guidelines.
- All Apple-branded accessories in the original box.
What Is Not Covered?
The warranty does not apply to:
- Consumable parts like batteries or coatings unless due to a manufacturing defect.
- Cosmetic damage (scratches, dents) unless caused by material defects.
- Damage from third-party components or improper use.
- Issues caused by unauthorized repairs or modifications.
- Stolen products or devices with altered serial numbers.
- Inability to prove ownership (e.g., no proof of purchase).
What to Do If Your Device Needs Repair
If your iPhone is under warranty and requires repair:
- Book an appointment at an Apple Store or an Authorized Service Provider (AASP).
- Use Apple’s Support Page to schedule your visit.
- Call Apple Support at 8000 444 0396 (Monday–Friday, 10 AM–7 PM).
Note: iPhones made in China or Hong Kong may not be repairable in the UAE due to regional restrictions.
Can I Use a Warranty From Another Country in the UAE?
Yes, warranties from other countries are valid in the UAE. However, repairs are sometimes restricted to the country of purchase, so it’s best to confirm with Apple.
AppleCare+ in the UAE
AppleCare+ extends the standard warranty to two years and offers additional benefits:
- Coverage for batteries with less than 80% capacity.
- Accidental damage protection (service fees apply: Dh99 for screen/back glass damage; Dh349 for other damage).
- Priority access to Apple support.
- Same-day repair services in most regions.
- A replacement device during repair.
Pricing: AppleCare+ costs between Dh329 and Dh799, depending on your iPhone model.
For more details, visit Apple Support UAE. Ensure your iPhone stays protected and get the best support when you need it.
