Dubai accident reporting
Dubai Police has introduced a special, simplified system for reporting minor traffic accidents on New Year’s Eve. This initiative aims to prevent major traffic jams during one of the busiest nights of the year. The force has partnered with multiple fuel stations across the emirate to serve as designated reporting points. Drivers involved in minor collisions with no injuries can use these locations for a quick and efficient process. This smart move helps clear roads faster, reduces congestion, and allows police patrols to focus on more serious emergencies and crowd management during the massive celebrations, ensuring a smoother flow of traffic for all revellers.
Drive to Designated Fuel Stations for Instant Help
The core of the new system is a network of partner fuel stations. Dubai Police has selected easily accessible stations in key areas across the city. If you have a minor fender-bender, you do not need to wait for a patrol car at the accident scene. Instead, all drivers involved should safely move their vehicles out of active traffic lanes. Then, they should drive together to the nearest designated fuel station. On-site officials will be available to guide you through the next steps. This process removes damaged cars from busy roads almost immediately, preventing a small incident from causing a large traffic backup.
Use the Dubai Police App for Digital Reporting on the Spot
Technology plays a central role in the simplified process. Dubai Police strongly encourages drivers to use their official smartphone application. The “Dubai Police” app has a dedicated section for reporting traffic accidents. At the fuel station, drivers can use the app to upload photos of the damage, scan each other’s licenses, and enter basic details about the collision. The app generates an instant electronic accident report. This digital report is fully legally valid for insurance claims. It eliminates the need for paper forms and speeds up the entire procedure significantly.
The Classic Police Call Center Option Remains Available
For those who prefer traditional methods or need assistance, the standard option is still available. Drivers can always call the Dubai Police non-emergency number at 901. A call center operator will take the details of the accident over the phone. They can also guide you if you are unsure of the nearest designated fuel station location. However, for speed and efficiency on a night with high call volumes, using the fuel station points and the mobile app is the most recommended method to get your report and resume your journey with minimal delay.
This System is Only for Minor Accidents with No Injuries
It is crucial to understand the limits of this simplified system. It is designed exclusively for minor accidents where there is only vehicle damage. If anyone feels any pain or suspects an injury, you must not use this process. In any accident involving injuries, however minor they seem, drivers must immediately call the emergency number 999. They must also stay at the scene until police and medical responders arrive. The fuel station system is a convenience tool for small bumps and scrapes, not a substitute for proper emergency response in serious situations.

Benefits: Less Traffic, Faster Resolution, Reduced Fines
This innovative system offers clear benefits for everyone. It dramatically reduces traffic congestion by clearing accident sites quickly. Drivers get their official reports faster, allowing them to continue their evening or head home sooner. The process also helps drivers avoid potential fines for blocking traffic after a minor incident. For Dubai Police, it streamlines operations, freeing up hundreds of patrol officers to focus on security, crowd control, and responding to genuine emergencies across the city on a complex and crowded night.
Plan Ahead for a Safe and Smooth New Year’s Eve
Knowing this procedure in advance is part of responsible driving during the holidays. Before heading out for New Year’s Eve celebrations, ensure the Dubai Police app is installed and updated on your phone. Familiarize yourself with its accident reporting section. Also, mentally note the locations of major fuel stations along your planned route. A small amount of preparation can turn a stressful accident into a quick, orderly procedure. This allows you to focus on celebrating safely and ensures that minor mishaps don’t ruin the festive mood for you or other road users.

