Authorities across the UAE value community participation in maintaining safety. To make reporting easier, various emirates have launched platforms for individuals to share information about suspicious activities or crimes.
Here’s how you can use these platforms in Dubai, Sharjah, Abu Dhabi, and Ras Al Khaimah.
Dubai Reporting Services
1. Police Eye by Dubai Police
Dubai Police’s Police Eye lets residents report crimes or security threats. Accessible via their website, app, police stations, or petrol stations, the service ensures confidentiality.
Steps to Submit a Report:
- Choose the report type: traffic, general, women/child protection, or human trafficking.
- Provide details like mobile number, address, email, and relation to the victim (if applicable).
- Fill in the report details and attach any evidence.
- Complete the captcha and submit.
Key Features:
- Free service
- Takes up to 5 working days
- Reporting location is not mandatory
2. Rafed by Dubai Customs
Rafed allows individuals to report:
- Trade agency violations
- Trademark and copyright infringements
- Safety and security concerns
How to Use Rafed:
- Visit the Dubai Customs website and navigate to e-services.
- Select Customs Clearance > Submit Rafed Information.
- Provide details like your mobile number, subject, and description.
- Attach supporting documents and submit.
Submissions are confidential and accessible via the Dubai Trade website.
Abu Dhabi: Aman Service
The Aman service by Abu Dhabi Police operates 24/7 to reduce crime. Informants’ identities remain confidential.
How to Report:
- Access Aman via the Abu Dhabi Police website or call 8002626.
- Report crimes under categories like fraud, blackmail, drugs, online crimes, or security cases.
- Provide information such as case title, details, and your contact information.
For Emergencies: Call 999.
Sharjah: Najeed and Guard Services
1. Najeed Service
The Najeed platform allows individuals to report suspicious activities anonymously.
How to Access:
- Visit the Sharjah Police website or app.
- Go to Policing Services > Najeed.
- Fill in your details, subject, and case description, then submit.
2. Guard Service
This service enables users to report specific crimes at exact locations.
Steps:
- Select the crime type (e.g., drugs, fraud, electronic crimes).
- Choose the location on a map and provide crime details.
- Attach supporting evidence and submit anonymously if preferred.
For assistance, contact 800151.
Ras Al Khaimah: Aawin Service
Through the Aawin platform, residents can report customs evasion or contraband smuggling.
How It Works:
- Log in with UAE Pass via the RAK Digital Government website.
- Provide incident details and attach any supporting documents.
- Submit the form to receive a reference number via SMS or email.
Additional Perk: Informants may receive rewards depending on the case.
Conclusion
These reporting platforms empower UAE residents to contribute to community safety. With confidentiality assured, you can share critical information to help authorities act against crime and malpractices. Whether in Dubai, Sharjah, Abu Dhabi, or Ras Al Khaimah, these services ensure your voice is heard while keeping you secure.
